Help with making an endowment mortgage complaint

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Help with making an endowment mortgage complaint

Lodging an endowment mis-selling complaint is actually quite straightforward.

More than 600,000 of the UK's endowment mortgage holders have done just that and won compensation from their policy providers.

If you are facing a shortfall, find out how to follow their example by reading How to complain about an endowment.

However, if you don't feel confident about standing up to your provider, don't be put off.

There are plenty of sources of help to make a mis-selling claim.

Contact a consumer group

Several consumer groups, including the highly respected Which? (formerly the Consumers Association) have joined the fight for justice on endowment mis-selling.

A Google search will take you to their websites, where you can find help and support.

Many, including Which?, also provide templates of letters used successfully by other claimants.

Simply download these, adjust the one you need to suit your particular circumstances, print it out and send it off.

Go to a claims handler

If, even with this kind of support, you don't feel able to go it alone, consider using a professional endowment mis-selling claims handler.

Again, you'll have no trouble finding these on the internet.

These companies will consider your claim and if they think it has a chance of success, they'll act on your behalf.

However, their services aren't cheap.

Most operate on a no-win, no-fee basis which means if your claim fails, you don't have to pay them anything.

But if it does succeed, they generally take a percentage of the compensation you receive.

Their share could be as much as a third.

This cash was designed to make up your shortfall lose part of it to a claims handler and you will have to find some other way of plugging the gap.

And remember no matter what they tell you there is nothing they can do that you can't do yourself just as effectively for free.

Of course, if you really don't fancy the do-it-yourself method, you may feel that getting something is better than getting nothing.

In which case, choose your handler with care and make sure you're clear on the potential costs before you sign up for its service.

To read more on this subject please see the list below or your mortgage guide or your home buying guide

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